Pixel Perfect Support Packages
Skinny Pixel Technologies


Why do you need a Support Package?

Ask yourself a few questions about the future of the Graphic Design Package you just recieved from Skinny Pixel:

  • Will you need to add things to your website each month?
  • Will you be ordering more business cards?
  • Will you need to learn how to use new programs to check emails or edit the content on your website?
  • Will you be ordering more prints?

You could pay Skinny Pixel each time you need something with a
Pay Per Use Plan.
Or save money by purchasing a Support Package that will give you a wide range of options and services for a fraction of a Pay Per Use Plan.

Download Our Up-To-Date Support PDF

:: Pixel Perfect Support Package Cost::

Be Prepared with these Support Packages:

 

Good Support Plan - $35 per Month

Good Package Offers

  • 1 - Addon or Incident per month from any service. (see below)
    Allows for you to make adjustments, addon products, and get technical assistance.
  • 72 hour Case Response
  • Email access to Pixel Perfect Support consultants
  • Add-on Incidents - $35 each

Support Packages require 4 month contracts.
Discounts are available for 8 month and 1 year contracts.

Better Support Plan - $75 per Month

Better Package Offers

  • 2 - Addons or Incident per month from any service. (see below)
    Allows for you to make adjustments, addon products, and get technical assistance.
  • 48 hour Case Response
  • Fast, free phone service
  • Fast case response times
  • Limited phone, unlimited email access to
    Pixel Perfect Support consultants
  • Better Access to Skinny’s Client's Lounge (see side bar)
  • Add-on Incedents - $35 each

Better and Best Support Packages require 4 month contracts.
Discounts are available for 8 month and 1 year contracts.

Best Support Plan - $125 per Month

Best Support Package

Designed for the busy advertiser.

  • 3 - Addon or Incidences per month (see below)
    Allows for you to make adjustments, add-on products, and get technical assistance.
  • Prioritised Case Response
    Recieve answers and resposes within 24 hours.
  • Prioritised, free phone service
    Speak directly to your designer.
  • Unlimited phone, web and email access to
    Pixel Perfect Support consultants More Information
  • Best Access to Skinny’s Client's Lounge (see side bar)
  • Add-on Incedents - $25 each

Better and Best Support Packages require 4 month contracts.
Discounts are available for 8 month and 1 year contracts.

Pay Per Use - $45 each

Pay-Per-Use Support: $45 Single Incident
Pay-Per-Use Support: $200 5-Incident Pack

Priority Support is given to any Pay Per Use Support.
However payment must be recieved before support is started

Ecommerce Clients:
TechEcart Support Package- Coming Soon

Discounts are available for 8 month (5%) and 1 year (10%) contracts.

:: support Incidents ::

Best Support Plan = choose 3 of any incident types below
Better Support Plan = choose 2 of any incident types below
Good Support Plan = choose 1 of any incident types below
Pay Per Use = $45 per incident below

Support Incidents :


Addons and Incidents...

  1. Adjustments to your Current Advertizement
  2. Full File Support -email or disk
    Change your designs to different file formats for your venders
  3. Profession Printer Services Support -
    We deal directly with your Professional Print Service
  4. Color Changes to your designs
  5. Slogan Added or Removed
  6. Text update: Font Exchange (for you computer)
  7. Send Vectored Scalable Logo
  8. Send Bitmapped Logo
  9. Custom made HUH? Video (Counts as 3 incidents) More Information
  10. Remote Assist Session: (Counts as 5 incidents) More Information
  11. Replacement a Skinny Disk

This package can be customized to fit your specific needs.

Addons and Incidents...

  1. Add a person to you current business card
  2. Place or Move your Logo on something
  3. Send you Logo or Stationary by email
  4. Full File Support -
    Change your designs to different file formats for your venders
  5. Full Profession Printer Services Support -
    We deal directly with your Professional Print Service
  6. Color Changes to your designs
  7. Slogan Added or Removed
  8. Text update: Font Exchange (for you computer)
  9. Vectored Scalable Logo Formats
  10. Custom made HUH? Video (Counts as 3 incidents) More Information
  11. Remote Assist Session: (Counts as 5 incidents) More Information
  12. Replacement a Skinny Disk

This package can be customized to fit your specific needs.

Addons and Incidents...

  1. Add/Change a page - Current Template
  2. Add a Product - (Counts as 2 incidents)
  3. SEO Optimizing: Changing Description, Meta Tag, Title
  4. Web site report: Who is visiting
  5. Submit to a search engine
  6. Add/Change an address to you Google Map
  7. Add/Change a Picture
  8. Link updating
  9. Text updates: 200 words You supply.
  10. Send out Your Website Key and information
  11. Custom made HUH? Video (Counts as 3 incidents) More Information
  12. Remote Assist Session: (Counts as 5 incidents) More Information
  13. Replacement a Skinny Disk

This package can be customized to fit your specific needs.

Addons and Incidents...

  1. Re-Order Prints of a Current Design
  2. Send Files to Another Printer - Email or Disk
  3. Color Changes
  4. Paper Changes
  5. Custom made HUH? Video (Counts as 3 incidents) More Information
  6. Remote Assist Session: (Counts as 5 incidents) More Information

This package can be customized to fit your specific needs.

Please note: The Best Service Package contracts are paid upfront on a 4 month bases. $300 For 4 months

Discounts are available for 8 month (5%) and 1 year (10%) contracts.

:: Pay Per support options ::

Pay-Per-Use Support: $45 Single Incident
Pay-Per-Use Support: $200 5-Incident Pack

Priority Support is given to any Pay Per Use Support.

sidedash

Tuesday, March 9th 2010

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